Chancellor offers assistance from Counseling and Testing Center
Chancellor Gilchrist February 28, 2008
Dear Students, Staff and Faculty,
In the course of testing the university's emergency response system last Friday, we
used multiple channels of communication (e-mail notices, text messages, voice mail
notices, TV station slides, and announcements on WRVS-FM 89.9) to provide students,
staff, and faculty with reasonable advance notice that an emergency drill would be
conducted. We also sent a follow-up notice just before the drill began. Unfortunately,
those messages did not reach some students and faculty, who therefore were caught
by surprise and understandably alarmed during the simulated emergency. I deeply regret
and apologize for the confusion and resulting alarm caused by these communication
Director Roosevelt Askew and other counselors from the ECSU Counseling and Testing
Center are available to meet individually with students, faculty, and staff to discuss
any concerns you may have now or in the future.
The Center, which is open 8 a.m. to 5 p.m. weekdays, is located on the first floor
(room #121) of the Ridley Student Center. The phone number is 252-335-3275, and the
email address is email@example.com. For after-hours assistance, you may call
335-3273. In the event of an after hours emergency, the Counseling and Testing Center
has a partnership with Albemarle Mental Health and Albemarle Hospital where students
can seek assistance.
Our goal was to identify ways to make our campus safer for our students, faculty,
and staff. I can assure you that the hard lessons learned and important feedback
you've provided will help guide and improve our future communication and safety efforts
for the good of the entire campus community. We will halt all plans for future emergency
drills until our internal processes have been thoroughly reviewed and revised as appropriate.
Thank you for your understanding.
Chancellor Willie J. Gilchrist